Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm. After they are completed <

Carriers

We use the following carriers to deliver our orders:

USPS - UPS - FedEx - DHL

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. We are offering free shipping on all of our products statement applies above for custom work.

Lead Times

Typical Lead times of 10 to 15 days may apply on order, we hold the right to extend this time. You will be reached out too if changes will apply.

Returns, Refunds and Exchanges

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email Service@Travlsuspensions.com to request a refund and we will assign you a tracking #.

2. Mail your returned item to:

1424 Bayhill Ridge Lane, Knoxville TN 37922

Returns Department Tracking #

1424 Bayhill Ridge Lane, Knoxville TN 37922

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned if they are Tampered.

Merchandise that has been used, Damaged, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

Applicable only by Emailing Service@travlsuspensions.com